Initiate Event
The Initiate event is fired when an inbound call is received for an application. Sent to the URL specified in the application.
Expected response
HTTP/1.1 200
Content-Type: application/xml; charset=utf-8
<Response>
<!-- BXML verbs to process in the call -->
</Response>
Properties
| Property | Description |
|---|---|
| eventType | The event type, value is initiate. |
| eventTime | The approximate UTC date and time when the event was generated by the Bandwidth server, in ISO 8601 format. This may not be exactly the time of event execution. |
| accountId | The user account associated with the call. |
| applicationId | The id of the application associated with the call. |
| to | The phone number that received the call, in E.164 format (e.g. +15555555555). |
| from | The provided identifier string of the caller used in the from field of the original call. |
| direction | The direction of the call; can only be inbound. The direction never changes. |
| callId | The call id associated with the event. |
| callUrl | The URL of the call associated with the event. |
| startTime | Time the call was started, in ISO 8601 format. |
| diversion | (optional) Information from the most recent Diversion header, if any. If present, the value will be a sub-object like "diversion": {"param1": "value1", "param2": "value2"}.Each diversion parameter gets its own key in the JSON structure, and the keys present and their values will vary depending on the parameters received in the SIP header. Common Parameters - origTo: always present. Indicates the last telephone number that the call was diverted from.Note: for all of the following keys, the values listed are common values, but this list is not exhaustive. Your application must be tolerant of unlisted keys and unlisted values of those keys. - reason: The reason for the diversion. Common values: unknown, user-busy, no-answer, unavailable, unconditional, time-of-day, do-not-disturb, deflection, follow-me, out-of-service, away- screen: no if the number was provided by the user, yes if the number was provided by the network- privacy: off or full- counter: the number of diversions that have occurred- limit: The maximum number of diversions allowed for this session |
Example: Initiate event with Diversion information
POST http://[External server URL]
{
"eventType" : "initiate",
"eventTime" : "2019-06-20T15:56:11.554Z",
"accountId" : "55555555",
"applicationId" : "7fc9698a-b04a-468b-9e8f-91238c0d0086",
"from" : "+15551112222",
"to" : "+15553334444",
"direction" : "inbound",
"callId" : "c-95ac8d6e-1a31c52e-b38f-4198-93c1-51633ec68f8d",
"callUrl" : "https://voice.bandwidth.com/api/v2/accounts/55555555/calls/c-95ac8d6e-1a31c52e-b38f-4198-93c1-51633ec68f8d",
"startTime" : "2019-06-20T15:54:22.234Z",
"diversion": {
"origTo" : "+15558884444",
"reason" : "unavailable",
"privacy" : "off",
"unknown" : "unknownValue"
}
}