Disconnect Event

The Disconnect event is fired when a call ends, for any reason.

Expected response

HTTP/1.1 204


Property Description
eventType The event type, value is disconnect
accountId The user account associated with the call.
applicationId The id of the application associated with the call.
to The phone number that received the call, in E.164 format (e.g. +15555555555).
from The phone number that made the call, in E.164 format (e.g. +15555555555).
direction The direction of the call. Either inbound or outbound. The direction of a call never changes.
callId The call id associated with the event.
callUrl The URL of the call associated with the event.
startTime Time the call was started, in ISO 8601 format.
answerTime (optional) Time the call was answered, in ISO 8601 format.
endTime Time the call ended, in ISO 8601 format.
cause Reason the call ended
busy, timeout, hangup, cancel, rejected, callback-error, invalid-bxml, account-limit, node-capacity-exceeded, error, unknown or application-error. hangup indicates the call has ended normally.
errorMessage (optional) Text explaining the reason that caused the call to be ended in case of errors.
errorId (optional) Bandwidth internal id that references the error event.
tag (optional) The tag specified on call creation. If no tag was specified or it was previously cleared, null.

Example: Call ended due to a busy signal

POST http://[External server URL]
    "eventType"     : "disconnect",
    "accountId"     : "55555555",
    "applicationId" : "7fc9698a-b04a-468b-9e8f-91238c0d0086",
    "from"          : "+15551112222",
    "to"            : "+15553334444",
    "direction"     : "outbound",
    "callId"        : "c-95ac8d6e-1a31c52e-b38f-4198-93c1-51633ec68f8d",
    "callUrl"       : "https://voice.bandwidth.com/api/v2/accounts/55555555/calls/c-95ac8d6e-1a31c52e-b38f-4198-93c1-51633ec68f8d",
    "startTime"     : "2019-06-20T15:54:22.234Z",
    "endTime"       : "2019-06-20T15:55:54.123Z",
    "cause"         : "busy",
    "errorMessage"  : "Callee is busy",
    "errorId"       : "4642074b-7b58-478b-96e4-3a60955c6765"

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